📄 Legal Document

bet117's Privacy Policy

The security of your personal information is our top priority. This policy explains in detail how bet117 collects and protects your information.

Last Updated: January 2026

Introduction and Applicability

1About This Policy

This Privacy Policy ("Policy") has been prepared on behalf of the bet117 platform ("we", "our", "bet117"). This Policy explains what personal information we collect when you use our website, applications, or services, how it is used, with whom it may be shared, and how we ensure the protection of that information.

By using our platform, you will be considered to have agreed to the terms of this Privacy Policy. This Policy should be read together with the Terms and Conditions.

2Scope of Applicability

This Policy applies to the following:

  • Persons visiting bet117's website and related subdomains.
  • Registered members and account holders on bet117.
  • Any person wishing to use our services.
  • Any person who contacts us (via live chat or email).

Data Collection and Use

3What Information We Collect

bet117 may collect various types of information, divided into the following categories:

  • Identity Information: Full name, date of birth, national ID or passport number.
  • Contact Information: Email address, residential address.
  • Financial Information: bKash, Nagad, or Rocket account numbers, bank account details (for processing transactions).
  • Platform Usage Information: Login times, game history, bet amounts, deposit and withdrawal transactions.
  • Technical Information: IP address, browser type, device information, cookie data.
  • Communication Information: Records of conversations with us via live chat or email.

4Methods of Data Collection

We collect information in the following ways:

  • Information you provide directly during account registration and verification.
  • Information collected automatically when you access our platform and play games.
  • Information collected through our cookies and similar tracking technologies.
  • Information received from payment service providers during financial transactions (deposits and withdrawals).
  • Information received through identity verification agencies (KYC process).

5Purposes of Using Information

The collected information is used for the following purposes:

  • Creating, managing, and securing your account.
  • Processing deposit and withdrawal transactions.
  • Verifying your identity and preventing financial fraud.
  • Improving service quality and providing a personalized experience.
  • Complying with applicable laws and regulations.
  • Implementing responsible gaming policies.
  • Communicating platform updates, bonuses, and relevant information to you.
  • Diagnosing and resolving technical issues.

Data Sharing and Retention

6Sharing Information with Third Parties

bet117 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

  • Service Partners: Payment processors (bKash, Nagad, Rocket, banks), identity verification agencies, and technology service providers — who assist in operating our services.
  • Legal Obligations: We may be required to provide information under legal orders from a competent court or authority.
  • Fraud Prevention: Information may be provided to relevant agencies in cases of fraud or money laundering investigations.
  • Business Changes: In the event of a company merger or acquisition, information may be transferred as part of the assets.

Any service partners are bound by strict confidentiality obligations under contract; they may only use the information for the purpose of providing the specified service.

7Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, information may be retained for the following reasons:

  • To fulfil legal obligations for retaining financial records and transaction documents.
  • For protection in the event of potential legal disputes or claims.
  • To comply with anti-fraud and anti-money laundering (AML) policies.
  • To prevent re-registration of self-excluded users.

At the end of the retention period, information is securely deleted or anonymized.

8Data Security Measures

bet117 implements industry-standard technical and organizational measures to protect your personal information:

  • SSL Encryption: All data transmissions are secured with SSL/TLS encryption technology.
  • Secure Servers: Information is stored on secure servers with unauthorized access controls in place.
  • Access Controls: Only authorized personnel can access the relevant information.
  • Regular Audits: Regular audits are conducted to identify security vulnerabilities.
  • Staff Training: All staff are trained on privacy and data protection.

However, complete security of data transmission over the internet cannot be guaranteed. You are responsible for keeping your account password confidential and not sharing it.

Cookie Policy and Your Rights

9Cookies and Similar Technologies

bet117 uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that make your visit more convenient.

We use the following types of cookies:

  • Essential Cookies: Required for the core functioning of the platform.
  • Functional Cookies: Help remember your preferences and settings.
  • Analytics Cookies: Collect information about site usage to help improve our services.

You can control cookies by changing your browser settings. However, disabling some cookies may cause certain features of the site to not work properly.

10Your Rights

You have the following rights regarding your personal information:

  • Right to Know: The right to know what information we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or incomplete information.
  • Right to Deletion: The right to request deletion of information beyond legal obligations.
  • Right to Restrict Processing: The right to restrict the processing of information in certain circumstances.
  • Right to Object: The right to opt out of marketing communications.
  • Right to Data Portability: The right to receive your information in a structured format.

To exercise these rights, contact us via 24/7 live chat or by email at [email protected].

11Privacy of Minors

bet117 strictly does not provide services to persons under 21 years of age. We do not knowingly collect any personal information from minors. If we become aware that information from a minor has been collected, we will immediately take steps to delete that information and close the associated account. We encourage parents and guardians to monitor their children's online activities.

Policy Changes and Contact

12Third-Party Links

Our platform may contain links to third-party websites. This Policy applies only to bet117's own platform. We are not responsible for the privacy policies of third-party websites. We recommend that you read the privacy policy of any linked sites before visiting them.

13Changes to This Policy

bet117 may update this Privacy Policy from time to time. In the event of changes:

  • The updated policy will be published on this page and the "Last Updated" date at the top of the page will change.
  • For significant changes, we may send a notice to your registered email.
  • Continuing to use the platform after changes will be considered acceptance of the new policy.

Review this policy regularly so that you are always informed about how your information is being used.

14Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact us:

Our privacy team will process your request as soon as possible. For requests relating to personal information, we may ask you to verify your identity.

Related Documents

Terms and Conditions

Related Documents

Responsible Gaming

Common Questions

FAQ Page