Frequently Asked Questions
bet117 Frequently Asked Questions
Find detailed answers here on everything from account registration to claiming bonuses, deposits and withdrawals, and safe gaming.
You may have many questions while using bet117. On this page we have provided simple and detailed answers to the most frequently asked questions from players in Bangladesh. Select the category that matches your question from the sections below or scroll down directly. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
Creating an account on bet117 is straightforward. Go to the bet117 Login page and fill in the form with your mobile number, password, and required details. Once registration is complete, you can log in right away and start playing. Please note that creating an account on bet117 is only allowed for those aged 21 and above.
No, each person is allowed only one account on bet117. Creating multiple accounts may result in all accounts being permanently closed and any saved balance being forfeited. Enjoy all the benefits with a single account.
If you forget your password, use the "Forgot password?" option on the bet117 Login page. Verify your identity with your registered mobile number or email and set a new password. If you have trouble, contact our 24/7 live chat support.
To verify your bet117 account, you may need a copy of your National ID (NID), passport, or driving licence. This is done to ensure a safe and transparent gaming environment. Contact live chat support for specific requirements.
Yes, bet117 works fully from the browser of any smartphone or tablet. The website is built with a mobile-friendly design, so you can comfortably play games and make transactions from your phone.
Deposits and Withdrawals
Deposits to bet117 via bKash are nearly instant. Your bet117 account balance is usually updated within a few minutes. The minimum deposit amount is ৳100. If there is a delay for any reason, let us know via live chat.
To deposit via Nagad, go to the bet117 deposit page and select the Nagad option. Make the payment to the specified number and confirm with the transaction reference number. The minimum deposit amount is ৳100. The deposit process is generally instant.
Withdrawals from bet117 are usually processed within 15 minutes to 2 hours. Once complete, the funds are sent directly to bKash, Nagad, or Rocket. The minimum withdrawal amount is ৳500.
bet117 currently supports the most popular payment methods in Bangladesh: bKash, Nagad, Rocket and direct bank transfer. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500 for all methods.
bet117 does not charge any additional fees of its own for deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transaction fees. Contact your payment service provider for specific details.
Yes, both deposits and withdrawals can be made on bet117 using Rocket (Dutch-Bangla Bank's mobile banking). The process is just as straightforward as with bKash and Nagad. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳500.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches, go to the cricket betting section on bet117. Select a BPL match from the available list, choose your preferred market (match winner, top batter, over/under, etc.), and enter your bet amount. Once you confirm the bet, the process is complete.
The slots section on bet117 features games from several leading providers including PG Soft, Pragmatic Play, and JILI. Popular games such as Fortune Tiger, Gates of Olympus, and Fortune Gems are available, along with a variety of other slots. Every game operates on a fair play basis.
bet117 Casino offers live blackjack, live roulette, live baccarat, live Teen Patti, and many more games with live dealers. Renowned providers such as Evolution Gaming and Ezugi deliver a live experience with real dealers. You can play anytime from any device.
RTP (Return to Player) is a theoretical percentage indicating how much money a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 may be returned for every ৳100 bet — however, this is an average across millions of rounds, not a guarantee for every session.
Aviator is a crash-style game developed by Spribe. A plane takes off and a multiplier keeps rising. The player must cash out before the plane crashes. The longer you wait, the higher the multiplier grows — but if it crashes, you lose the bet. It is a game that combines strategy and caution.
Yes, all games on bet117 are powered by reputable game providers who ensure fair play through independent audits. Each outcome is determined in a completely random and unbiased manner using Random Number Generator (RNG) technology.
Bonuses and Promotions
When you open a new account on bet117, you receive a 200% welcome bonus on your first deposit, up to a maximum of ৳20,000. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus, giving you a total balance of ৳3,000. The wagering requirement for this bonus is 15 times.
A wagering requirement is the amount you must bet before you can withdraw bonus funds. The wagering requirement for the bet117 welcome bonus is 15 times. This means if you receive a ৳2,000 bonus, you must place ৳30,000 (2,000 × 15) in bets before you can make a withdrawal.
The bet117 VIP program has four tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). By playing regularly you can gradually move up to higher tiers, and the benefits increase as you progress.
The bet117 VIP cashback is calculated each week based on your net losses. Cashback is credited to your account at the percentage set for your VIP tier. At the Platinum tier, you can receive weekly cashback of up to 0.8%.
The terms and conditions for bonuses on bet117 may vary for each promotion. To learn the specific rules and eligible games for using the crash bonus, read the terms and conditions of the relevant promotion or ask via 24/7 live chat.
Safety and Responsible Gaming
Yes, bet117 uses the highest-grade SSL encryption technology to keep your personal information and financial transactions secure. Your information is not shared with any third party without your permission. Read our privacy policy for more details.
You must be at least 21 years old to play on bet117. Creating an account or playing games by those under age is strictly prohibited. If incorrect information is provided during age verification, the account will be closed.
Yes, bet117 places the highest importance on responsible gaming. If you feel that gambling is harming you, contact live chat support to request a temporary or permanent self-exclusion. You can also set bet limits or deposit limits.
The bet117 support team provides assistance in Bengali 24/7 via live chat. You can start a live chat from any page on the website. To contact us by email, use the address [email protected].
Gambling addiction is a serious issue. bet117 always encourages responsible gaming. If you feel you are losing control over your playing, talk to a family member or someone you trust, or seek help from a professional counsellor. The bet117 support team is always ready to help you set limits on your account.
Additional verification options are available to improve the security of your bet117 account. To learn more about login security options, check your account settings or ask via 24/7 live chat. You are advised to use a strong password and not to share your password with anyone.
Still have questions? Contact support
Our Bangladeshi support team is available around the clock to help you.
Get in Touch with Support
Live Chat Support
Use bet117's live chat for instant help in Bengali 24/7. Get answers to any question as quickly as possible.
Email Support
For detailed enquiries, email us at [email protected]. The support team will respond as soon as possible.
Responsible Gaming
Visit our responsible gaming page to learn more about safe gaming and to set up self-exclusion or limits.