Responsible Gaming at bet117 — Your Safety is Our Priority
bet117 believes that gaming is enjoyable only when it is done in a controlled and mindful way. Our responsible gaming tools and policies are always ready to keep you safe.
Why is Responsible Gaming Important?
Online gaming is a form of entertainment. However, entertainment can sometimes turn into a habit, and that habit can have a negative impact on personal life, family, or financial situation. bet117 believes that every player's safety and mental well-being is the highest priority.
Responsible gaming means staying aware of your own limits — deciding in advance how much time and money to spend and staying within those limits. bet117 provides various practical tools to help you make those decisions.
Remember: gaming should never be considered a source of income. It is a leisure expense, just like watching a movie or taking part in sports. There is no guarantee of winning, so only play with money you can afford to lose.
Our Safety Tools
These tools are always available to keep your gaming experience on the bet117 platform safe and controlled.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Requests to increase a limit are only accepted after a 24-hour review.
Financial ProtectionTime-Out
If you feel you need a short break, take a time-out for anywhere from 24 hours to 30 days. During this period, logging into your account or gaming will be completely disabled.
Short-Term BreakSelf-Exclusion
Choose self-exclusion for long-term help — you can exclude yourself from 6 months up to permanently. Promotional emails are also stopped during self-exclusion.
Long-Term ProtectionGaming History and Details
View your complete betting and deposit history at any time. Analyze your spending patterns and make informed decisions.
TransparencyReality Check
Receive pop-up notifications at set intervals that tell you how long you have been playing. This helps keep you aware of time.
Time AwarenessLive Support
Don't hesitate to talk about gaming problems. Our Bengali-speaking 24/7 live chat support team is always by your side.
Round-the-Clock SupportAge Limit Policy
bet117 strictly ensures that only individuals aged 21 or above can create an account and play games. Preventing minors from accessing the platform is one of our highest ethical responsibilities.
We verify your age during account registration and at subsequent identity verification steps. If we suspect at any point that a user is underage, that account will be suspended immediately.
If a minor you know can access gaming apps or websites on your device, use a device lock and keep your login credentials secure.
Tips for Protecting Minors
- Never share your account password with anyone
- Always log out on shared devices
- Disable the option to save passwords in your browser
- Use parental control software on your device
- It is best not to discuss gambling or betting in front of children
How to Set Up Self-Exclusion?
If you feel gaming is getting out of your control, self-exclusion is the most effective step. Follow the steps below:
Log into your account
Log into your bet117 account and go to the "Account Settings" section.
Choose the responsible gaming option
Click on the "Responsible Gaming" option.
Select your self-exclusion period
6 months, 1 year, or permanently — choose the duration that suits your needs.
Confirm
Confirm your decision. The exclusion will take effect immediately.
Get support
If you have any difficulty, contact us via live chat — we will help you complete the process.
Important Information About Self-Exclusion
- Opening a new account during exclusion is strictly prohibited
- All marketing communications will be stopped
- Your account balance will remain safe
- A review is required before rejoining after the period ends
- A permanent exclusion cannot be reversed
Deposit Limits and Time Controls
Maintaining financial control is the foundation of responsible gaming. On bet117, you can set your own limits.
Daily Limit
Set the maximum amount you will deposit each day. The limit resets at the end of the day.
Weekly Limit
Set a total deposit limit for a seven-day period and avoid overspending.
Monthly Limit
Plan in advance how much to allocate to gaming each month and set that limit.
Session Time Limit
Set a maximum duration for uninterrupted play. You will be logged out automatically once the limit is reached.
Warning Signs of Problematic Gaming
If you notice the following signs in yourself, it is time to seek help:
- A tendency to place larger bets to try to recover lost money
- Trying to stop gaming but being unable to
- Hiding your gaming from family or friends
- Playing games while neglecting food, sleep, or work
- Taking loans or borrowing money from others to fund gaming
- Feeling anxious or irritated when you cannot play
- Lying about gaming or deceiving others
Habits for Healthy Gaming
Build these habits for responsible gaming:
- Set a budget before playing and stick to it
- Set a time limit — watch the clock while you play
- Never bet with borrowed money
- Do not play while drinking or under mental stress
- Do not treat a win as certain — outcomes are always a matter of chance
- Take regular breaks and spend time on other activities
- Review your gaming history regularly
Contact Us for Help
You are not alone in dealing with gaming problems. Our support team and various avenues for assistance are always open.
Live Chat Support
Our Bengali-speaking support team is ready for you 24 hours a day, 7 days a week. Feel free to talk openly about gaming problems.
All conversations are kept confidential.
Email Support
Email us for detailed help with responsible gaming:
You will generally receive a reply within a few hours.
Frequently Asked Questions — Responsible Gaming
Play Safely and Enjoy
Enjoy gaming responsibly at bet117. Use all our tools to protect yourself and get the best gaming experience while staying within your limits.